Question 1

How to spy on a phone remotely?

Accepted Answer

You can spy on a phone remotely through a phone tracker solution like SpyX. Sign up and finish all set-ups in just 2 minutes, then you can spy on a phone anywhere, anytime.

Question 2

Do I need access to the target phone?

Accepted Answer

It depends. You need to have the iCloud/Google account, password, and verification code of the target device. If the same iCloud/Google account has been signed in on other devices before, you can use those devices to complete the verification steps. Access to the target phone is not always necessary.

Question 3

How do I spy on a phone without them knowing?

Accepted Answer

If you want to spy on an iPhone/Android phone without them knowing, SpyX is your ideal solution. As a cloud-based phone tracker, SpyX enables you to monitor a target device without installing any apps. This means the owner of the target phone won't find any suspicious app icons or realize that their device is being monitored.

Question 4

What should I know before I purchase the SpyX iOS spy app?

Accepted Answer

You need to have the Google account credentials (Google account & password) of the target Android device. Physical access is required if Google drive backup isn't activated on the target device or 2-factor/2-step verification is enabled.

Question 5

Is it legal to use spyware for a phone?

Accepted Answer

If your children are under 18 and living under your roof, you have the right to use the SpyX phone spy app to ensure their safety. Please be aware of the local laws to avoid any legal issues before using a spyware.

Question 6

Is SpyX an undetectable phone spy app?

Accepted Answer

Yes, SpyX is completely undetectable and secure. You don't need to install apps on the target phone or jailbreak/root it. There will be no alerts or notifications shown while you monitoring the target phone, which means they won't notice anything different or suspicious.

Question 7

Can I see their message history in iMessage, WhatsApp or Line?

Accepted Answer

Yes, SpyX enables you to access various messaging apps like iMessage, WhatsApp, Line, and more. You can view detailed chat history and even the photos they've exchanged.

Question 8

What makes SpyX the best spy app for iPhone?

Accepted Answer

SpyX ranks top with simple operation, strong tracking features, reasonable price and 24/7 customer service. With SpyX phone tracker, you can view social media chats on apps like WhatsApp, Snapchat, Skype, Instagram, Kik, ect. You can also track GPS locations, photos, emails.

Question 9

What makes SpyX the best spy app for Android?

Accepted Answer

SpyX is the only Android phone tracker that requires no app installation. People won't notice any difference when you monitor them. Other spy app for Android needs to install extra app on the target phone, which can be easily found and deleted.

Question 10

Which iOS devices are compatible with SpyX no jailbreak spy version?

Accepted Answer

Spyx iPhone spy app is compatible with all iOS devices. Our spy solution is based on cloud technology, so no matter which version of iOS devices the target device is using, jailbreak is not required.

Question 11

Which Android devices are compatible with SpyX no rooting spy Version?

Accepted Answer

The SpyX Android spy app is compatible with all Android devices linked to a Google account. Our spy solution is based on cloud technology, so no matter which version of Android devices the target device is using, rooting is not required.

Question 12

Does SpyX spy app work worldwide?

Accepted Answer

Of course! Our customers are from all around the world. As long as you have a device with internet connectivity, you can smoothly utilize our services everywhere.

Question 13

How SpyX works?

Accepted Answer

SpyX collects data from the cloud drive of the target devices and then transfers the data to your phone. You don't need to install any apps on the target devices or perform jailbreaking. The entire process is completely traceless and secure.

Question 14

How do I get the target cloud account?

Accepted Answer

There are various ways to get someone else's cloud account:

Make up some excuse to login your cloud account on the target devices or let them login their cloud account on your device.

Register a new cloud account and sign in on the target device before you give the phone to your child.

Those methods can make the later verification step much easier.

People often use the same email address they use most frequently for their cloud account. You can try guessing using some common options.

Visit official websites like iCloud or Google Drive. Check if there are any auto-filled accounts on the sign-in page.

Make up an event that they might be interested in and request their drive account as part of the event registration.

Question 15

Do I need to install an app?

Accepted Answer

No, you don't need to install apps on the target device. The data collection and transfer process is based on cloud technology, requiring no extra app on the target phone. Our monitoring solution is completely hidden and untraceable.

Question 16

Can I spy someone's phone with another phone?

Accepted Answer

Absolutely, you can spy on someone else's iPhone/Android phone using various devices, including iPhones, Android phones, tablets, and PCs. You can monitor the target device anywhere, anytime by using SpyX.

Question 17

How to track a phone?

Accepted Answer

SpyX allows you to track the real-time and historical location of the target phone without them knowing. Moreover, you can track other data like sms, WhatsApp, photos, calls, locations, Line, browsers, contacts, emails, cloud drive, files, wifi, calendars, notes, events, reminders, and more.

Question 18

How to monitor kids' phones?

Accepted Answer

With Apple Family Sharing or Google Family Link, you can set up parental controls on your kids' phone, restricting their screen time, purchases, and communication contacts. However, these features have limitations, and your kids may become aware that you're monitoring them.

If you're seeking a more potent and undetectable monitoring solution to safeguard your kid's mental health, SpyX might be a better option. You can access detailed data from various apps on your child's phone like iMessage and WhatsApp to protect them from bullying or unhealthy relationships.

Question 19

Can I spy on a phone with just the number?

Accepted Answer

No, you can't. If a mobile tracking app claims to be able to monitor it with a phone number, the product is overstating its capabilities. If you know how phone tracking works, you know that you can't track all the data on a phone with just one phone number.

Question 20

What should I do if I forget my login password?

Accepted Answer

If you forget the password of your account, click on 'Forgot Password' on the login page. You will receive a link that allows you to reset your password on your registered email address. (If you don't receive the reset email within a few minutes, please check both your spam mailbox and other mailboxes as well.)"

Question 21

How can I change or reset my password?

Accepted Answer

You can change your password on your Profile page. Please log in first and click on your avatar in the upper right corner of the page. You will see the 'Change Password' button.

Question 22

Can I log in after my account expires?

Accepted Answer

Yes, you can log in, but you won't be able to use the product after your account expires.

Question 23

How to add another device for SpyX?

Accepted Answer

You can monitor only one target device per license. If you want to monitor additional target devices, you will need to make another purchase. After purchasing, you will be able to set up another device immediately.

Question 24

I want to delete my SpyXaccount, what should I do?

Accepted Answer

Sorry, deleting Spyx account is not available for now.

Question 25

How to change the notification emial or login email?

Accepted Answer

Please contact us and we will change the email for you.

Question 26

Where can I see the information from the device I am monitoring?

Accepted Answer

Log into your Spyx account from any browser, such as Chrome, Firefox, Safari, or Edge. Once the software is synced with the target device, all information will be shown on your dashboard page.

Question 27

Do I need to register an account before using SpyX?

Accepted Answer

Yes, you need to register an account before using SpyX. There are three steps before monitoring your target device: 1. Register an account 2. Choose your plan and make a payment 3. Connect the target device you want to monitor.

Question 28

What payment methods are available on your website?

Accepted Answer

We accept most payment methods, including PayPal, Visa, MasterCard, American Express, Discover, etc.

Question 29

Is my credit card information safe on your website?

Accepted Answer

Absolutely, your credit card information is secure with us. We use advanced encryption and security protocols to protect your data during transactions. Your peace of mind is our priority.

Question 30

What is SpyX?

Accepted Answer

SpyX is an undetectable phone tracker that enables you to monitor various data on the target phone without them knowing. You can track SMS, WhatsApp, photos, calls, locations, Line, browsers, contacts, emails, cloud drive, files, Wi-Fi, calendars, notes, events, reminders, and more.

Question 31

How many devices does one license cover?

Accepted Answer

You can monitor only one target device per license. If you want to monitor additional target devices, you will need to make another purchase.

Question 32

Can I monitor different devices using only one account?

Accepted Answer

You can monitor as many devices as you want using the same account, but each device would require a separate plan. This means that if you want to monitor 2 devices, you need to purchase two plans.

Question 33

Can I change my monitored devices without any cost?

Accepted Answer

Yes, you can change your monitored devices for free once. However, if you need to make additional changes, you will need to contact customer service or make a new purchase.

Question 34

Is there a free trial for SpyX?

Accepted Answer

No, there is no free trial, but you can explore our free demo, which shows the same features in our product.

Question 35

Can I get a refund if I'm not satisfied with your product?

Accepted Answer

Yes. You absolutely have the right to request for a refund if you have technical problems of our product within 15 days. For more details and restrictions on refund policy, please visit our Refund Policy page.

Question 36

Will my plan be auto-renewed?

Accepted Answer

To prevent continual product usage problems due to unsubscribing, Spyx offers an auto-subscription for your convenience. However, you can contact us to cancel it at any time.

Question 37

Is SpyX legal?

Accepted Answer

Spyx is a fully legal parental control application that has been approved by many reputable organizations. However, we are not competent to give legal advice to our customers worldwide since the laws differ from country to country. Please read our Terms of Use and consult a lawyer if you have any questions regarding the use of our software. You can also check our Legal Policy here.

Question 38

Is SpyX detectable?

Accepted Answer

No. Unlike other phone tracking apps that involve complex installations and require installing suspicious apps on the target phone, Spyx can monitor a target phone without intsalling any app. The entire process from setup to monitoring is completely undetectable. You can track your kids' phones them knowing.

Question 39

Does SpyX work in my country?

Accepted Answer

Yes, SpyX works globally. As long as you have a device with internet connectivity, you can smoothly utilize our services everywhere.

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